PRIVACY POLICY
At www.uni.coffee, we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect information when you interact with our store:
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Contact & Purchase Data: Name, email, shipping and billing address, and phone number.
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Order Details: Products purchased (specialty coffee, apparel, accessories), delivery status, and payment logs.
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Technical Data: IP address, browser type, and interaction data collected through cookies (as detailed in our Cookie Policy).
3. Purpose of Processing
We use your information to:
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Process and deliver your orders and manage payments.
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Provide customer support and handle inquiries or returns.
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Send newsletters and marketing updates (only with your explicit consent).
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Improve our website performance, security, and user experience.
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Comply with legal, tax, and accounting obligations under Spanish law.
4. Legal Basis
Your data is processed based on:
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Contract Execution: To fulfill your purchases and deliveries.
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Legal Obligation: To comply with mandatory tax reporting.
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Consent: For marketing activities and non-essential cookies.
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Legitimate Interest: To ensure the security and functionality of our online store.
5. Data Disclosure and Third Parties
We do not sell your data. We share it only with essential partners to operate our business:
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Logistics: Correos (Spanish National Postal Service) for the delivery of your orders.
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Payments: Secure payment gateways (e.g., Stripe, PayPal) to process transactions.
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Technology: Wix.com (our platform provider) and analytical/marketing tools (Google Analytics, Meta Pixel).
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Legal: Tax advisors and public authorities when required by law.
6. International Transfers
Some service providers (like Wix or Google) may process data outside the European Economic Area (EEA). We ensure these transfers are protected under recognized security frameworks, such as the Data Privacy Framework.
7. Data Retention
We will keep your personal data for as long as necessary to manage our commercial relationship and, thereafter, for the period required by Spanish law to satisfy tax and legal responsibilities (typically up to 10 years).
8. Your Rights
Under the GDPR, you have the right to:
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Access, rectify, or delete your personal data.
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Object to or limit the processing of your data.
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Withdraw your consent for marketing at any time.
To exercise these rights, please contact us at info@uni.coffee.
9. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor without parental consent, it will be deleted immediately.
10. Security
We implement technical and organizational measures to protect your data. However, please be aware that no method of transmission over the internet is 100% secure.
For information regarding our shipping policies, returns, and sales conditions, please visit our Terms and Conditions page.
1. Data Controller
The entity responsible for processing your data is: Alan Petasecca Donati (UNICO)
VAT: ESZ1809453W
Address: Carrer de Méndez Núñez, 24, 46024 Valencia, Spain.
Email: info@uni.coffee